← Back to Lexa

Privacy Policy

Last updated: February 28, 2026

1. Information We Collect

When you use Lexa's Knowledge Base, we collect:

• Account Information: Email address and password (encrypted)
• Documents: Files you upload to your knowledge base
• Usage Data: How you interact with the service

2. How We Use Your Data

Your data is used exclusively to:

• Provide the knowledge base service
• Enable AI-powered search and chat features
• Improve our service
• Process payments (via Stripe)

3. Data Security

We implement industry-standard security measures:

• End-to-end encryption for sensitive data
• Secure database storage with PostgreSQL
• Regular security audits

4. We Never Sell Your Data

Your documents and personal information are yours. We do not sell, rent, or share your data with third parties for marketing purposes.

5. AI Processing

When you use AI features (chat, search), your queries and relevant document excerpts are sent to our AI provider (OpenRouter) for processing. This data is not stored by the AI provider beyond the immediate request.

6. Your Rights

You can:

• Access your data at any time
• Delete your account and all associated data
• Export your documents

7. Contact

For privacy-related questions, contact us at: lexa@hellolexa.space